Financial Matters & Concessions
AGL Electricity
| Phone: | 13 12 45 |
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| TTY: | Not available |
| Address: | Locked Bag 1837 ST LEONARDS NSW 2065 |
| Website: | www.agl.com.au |
| Email: | Visit website to lodge an email |
Description:
AGL (Australian Gas Light Co) is a provider of gas and electricity across Australia. It also provides an advisory and installation service for major appliances. The NSW Government funds rebates on power and water for nominated pensioners. Phone for more information.
Australian Inland Energy & Water
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Description:
Now merged with Country Energy
Australian Museum
| Phone: | (02) 9320 6000 |
| Freecall: | Not available |
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| TTY: | Not available |
| Address: | 6 College St SYDNEY NSW |
| Website: | www.amonline.net.au |
| Email: |
Description:
The Australian Museum has an international reputation in the areas of natural history & indigenous studies research, programs & exhibitions. Visit the website for details of current exhibitions. Admission is free for age pensioners & half adult price for Seniors Card holders.
Australian Securities & Investments Commission
| Phone: | 1300 300 360 |
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| TTY: | Not available |
| Address: | |
| Website: | www.fido.asic.gov.au |
| Email: | infoline@asic.gov.au |
Description:
FIDO is the consumer website of the Australian Securities & Investments Commission. As the consumer protection regulator for financial services ASIC protects investors, superannuants & insurance policy holders, & enforces laws promoting fairness in financial products, services & markets.
Belvoir St Theatre
| Phone: | (02) 9699 3444 |
| Freecall: | Not available |
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| Address: | 25 Belvoir St SURRY HILLS NSW 2012 |
| Website: | www.belvoir.com.au |
| Email: | mail@belvoir.com.au |
Description:
Belvoir St Theatre is the home of Company B, one of Australia's most respected theatre companies. Phone the theatre, or visit the website for more information on current shows. Pensioner concessions are available.
Centrelink Retirement Line (Australian Govt)
| Phone: | 13 23 00 |
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| Address: | There are Centrelink offices throughout Australia - visit their website, or phone to find your nearest office. |
| Website: | www.centrelink.gov.au |
| Email: | Visit website to lodge an email |
Description:
Centrelink is an Australian government Statutory Agency which delivers services to community members including income support, & assistance during different life stages (including planning for retirement). Visit the retirement section of Centrelink’s website for more information.
Centrelink Retirement Line (Australian Govt)
| Phone: | 13 23 00 |
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| Address: | There are Centrelink offices throughout Australia - visit their website, or phone to find your nearest office. |
| Website: | www.centrelink.gov.au |
| Email: | Visit website to lodge an email |
Description:
Centrelink is an Australian government Statutory Agency. It delivers services to community members including income support, & assistance during different life stages (planning for retirement, if they are ill, or experiencing a crisis). Visit the retirement section of Centrelink’s website for more information.
Centrelink Retirement Line (Australian Govt)
| Phone: | 13 23 00 |
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| Address: | There are Centrelink offices throughout Australia - visit their website, or phone to find your nearest office. |
| Website: | www.centrelink.gov.au |
| Email: | Visit website to lodge an email |
Description:
Centrelink is an Australian government Statutory Agency which delivers services to community members including income support, & assistance during different life stages (including planning for retirement). Visit the retirement section of Centrelink’s website for more information.
Centrelink Retirement Services (Australian Govt)
| Phone: | 13 23 00 |
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| Address: | |
| Website: | www.centrelink.gov.au |
| Email: |
Description:
Centrelink is an Australian government Statutory Agency which delivers services to community members including income support, & assistance during different life stages (including planning for retirement). Visit the retirement section of Centrelink’s website for more information.
Country Energy
| Phone: | 13 23 56 |
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| TTY: | Not available |
| Address: | Country Energy PO Box 718 QUEANBEYAN NSW 2620 |
| Website: | www.countryenergy.com.au |
| Email: | info@countryenergy.com.au |
Description:
Country Energy is an energy provider owned by the NSW Government. It provides bottled gas, energy efficiency advice, natural gas, water & sewage services. The NSW Government funds rebates on power & water for nominated pensioners. Phone for information, or visit the website for further contact options.
Countrylink
| Phone: | 13 22 32 |
| Freecall: | |
| Fax: | 8202 2111 |
| TTY: | Not available |
| Address: | PO Box K349 HAYMARKET NSW 1238 |
| Website: | www.countrylink.info |
| Email: | Visit website to lodge an email |
Description:
CountryLink (part of Rail Corporation NSW) operates services to country areas. If you hold some pension cards or a NSW Seniors Card you may be eligible for a 50% discount on fares. Concessions cannot be used in conjunction with promotional fares or other discounts. Phone 13 22 32 to book, or visit the website.
Dental Access Centre
| Phone: | (02) 9203 3333 |
| Freecall: | Not available |
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Description:
Dept Veteran's Affairs (Australian Govt)
| Phone: | 13 32 54 |
| Freecall: | 1800 555 254 |
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| Address: | Phone for the address of your nearest office. |
| Website: | www.dva.gov.au |
| Email: |
Description:
The Department of Veterans' Affairs provides a range of information, advice and services to veterans and their families. This includes payment of pensions, health care, home care and housing together with advice on continuing entitlements for veterans travelling overseas.
Energy & Water Ombudsman NSW (EWON)
| Phone: | 1800 246 545 |
| Freecall: | |
| Fax: | 1800 812 291 |
| TTY: | 133 677 (National Relay Service) |
| Address: | PO Box K 1343 HAYMARKET NSW 1240 |
| Website: | www.ewon.com.au |
| Email: | omb@ewon.com.au |
Description:
The Energy & Water Ombudsman NSW (EWON) provides an independent way of resolving customer complaints about electricity & gas suppliers in NSW, & some water suppliers - free of charge. You should talk to your supplier first & try to resolve the problem with them - the EWON website provides tips on how to do this.
Family Assistance Office (Australian Govt)
| Phone: | 13 61 50 |
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| Fax: | |
| TTY: | 1800 810 586 |
| Address: | More than 65 offices acoss NSW - phone or visit the website for the details of your nearest office. |
| Website: | www.familyassist.gov.au |
| Email: | Visit website to lodge an email |
Description:
Grandparents who have the primary responsibility for raising & caring for a grandchild may be entitled to additional assistance with the costs of approved child care. Visit the Family Assistance Office website, or phone them for more information.
Government House
| Phone: | (02) 9931 5222 |
| Freecall: | Not available |
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| TTY: | (02) 8239 2377 |
| Address: | Macquarie St SYDNEY NSW 2000 |
| Website: | www.hht.net.au/museums/gh |
| Email: | info@hht.net.au |
Description:
Government House is a Gothic Revival building, & holds a collection of 19th & 20th century furnishings. Viewing is by guided tour only, with tours each 30 mins (starting at 10.30 am, last tour departs at 3pm). Phone first to check the house is not closed for a Vice-Regal function.
Historic Houses Trust (NSW Govt)
| Phone: | (02) 8239 2288 |
| Freecall: | Not available |
| Fax: | (02) 8239 2299 |
| TTY: | (02) 9241 5866 |
| Address: | The Mint 10 Macquarie St SYDNEY NSW 2000 |
| Website: | www.hht.net.au |
| Email: | info@hht.net.au |
Description:
The NSW Historic Houses Trust manages over 10 properties with historic significance - each one features decorations, household goods &/or, clothing of the 19th & 20th Centuries. Concessional entry rates apply, or buy a 3 month “Ticket Through Time” to visit multiple sites.
Integral Energy
| Phone: | 13 10 02 |
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| Fax: | (02) 9853 6000 |
| TTY: | Not available |
| Address: | PO Box 6366 BLACKTOWN NSW 2148 |
| Website: | www.integral.com.au |
| Email: | Visit website to lodge an email |
Description:
Integral Energy is an energy provider owned by the NSW Governemnt. It provides electricity to the southern suburbs of Sydney, the Illawarra & the Southern Highlands. The NSW Government funds rebates on power and water for nominated pensioners. Phone for more information.
Metcalfe Auditorium (State Library of NSW)
| Phone: | (02) 9273 1770 |
| Freecall: | Not available |
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| Address: | Macquarie St SYDNEY NSW |
| Website: | www.atmitchell.com/Events/movies.cfm |
| Email: |
Description:
Each fortnight the State Library of NSW screens movies - free of charge - on Fridays (12.10 pm) in the Metcalfe Auditorium. Visit the website, or phone, for more information on upcoming films.
Ministry of Transport (NSW Govt)
| Phone: | (02) 9268 2800 |
| Freecall: | Not available |
| Fax: | (02) 9891 8999 |
| TTY: | (02) 9268 2244 |
| Address: | GPO Box 1620 SYDNEY NSW 2001 |
| Website: | www.transport.nsw.gov.au/ttss/ |
| Email: |
Description:
The NSW Ministry of Transport administers the Taxi Transport Subsidy Scheme to assist residents who cannot use public transport because of a qualifying severe, permanent disability. Participants’ travel costs are subsidised by 50% (up to a maximum subsidy of $30/trip).
Ministry of Transport (NSW Govt)
| Phone: | (02) 9268 2800 |
| Freecall: | Not available |
| Fax: | (02) 9891 8999 |
| TTY: | (02) 9268 2244 |
| Address: | GPO Box 1620 SYDNEY NSW 2001 |
| Website: | http://www.transport.nsw.gov.au/ttss/ |
| Email: |
Description:
The NSW Ministry of Transport administers the Taxi Transport Subsidy Scheme to assist residents who cannot use public transport because of a qualifying severe, permanent disability. Participants’ travel costs are subsidised by 50% (up to a maximum subsidy of $30/trip).
National Maritime Museum
| Phone: | (02) 9298 3777 |
| Freecall: | Not available |
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| TTY: | Not available |
| Address: | 2 Murray St DARLING HARBOUR NSW |
| Website: | www.anmm.gov.au |
| Email: | Visit website to lodge an email |
Description:
The National Maritime Museum has the brief to preserve Australia's maritime heritage through exhibitions, programs & events; develop the National Maritime Collection; & foster traditional skills and practices. Phone or visit the website for information on current events.
Non-interest Loan Schemes (NILS)
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| Address: | Contact details for local schemes are on the NILS website. |
| Website: | www.nilsnsw.org.au |
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Description:
Many low income households face problems if they need to buy an essential household item but don't have savings & can't get a loan. Community groups have devised 'No Interest Loan Schemes' (NILS) to solve this problem. Visit the website for more inforrmation, or phone Seniors Information Service on 13 12 44 for a local NILS provider.
NSW Isolated Patients' Travel and Accommodation Scheme (IPTAAS)
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| Website: | www.health.nsw.gov.au/living/transport |
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Description:
IPTAAS assists people who need to travel long distances for specialist medical or oral surgical treatment which is not available locally. Assistance is provided through the Transport for Health program in each rural Area Health Service. Visit the website for an application form, or call the Seniors Information Service on 13 12 44.
NSW Seniors Card (NSW Govt)
| Phone: | 1300 364 758 |
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| Fax: | (02) 8270 2470 |
| TTY: | Not available |
| Address: | Locked Mail Bag 16 KINGSGROVE NSW 2208 |
| Website: | www.seniorscard.nsw.gov.au |
| Email: | info@seniorscard.nsw.gov.au |
Description:
Seniors Card offers discounts to older people, & encourages them to enjoy a healthy, active retirement. Membership is free & is not means or assets-tested. To qualify, you must be a NSW permanent resident, aged 60 or over & work no more than 20 hours/week in a paid job.
NSW Seniors Card (NSW Govt)
| Phone: | 1300 364 758 |
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| Fax: | (02) 8270 2470 |
| TTY: | Not available |
| Address: | Locked Mail Bag 16 KINGSGROVE NSW 2208 |
| Website: | www.seniorscard.nsw.gov.au |
| Email: | info@seniorscard.nsw.gov.au |
Description:
Seniors Card offers discounts to older people, & encourages them to enjoy a healthy, active retirement. Membership is free & is not means or assets-tested. To qualify, you must be a NSW permanent resident, aged 60 or over & work no more than 20 hours/week in a paid job.
NSW Seniors Card (NSW Govt)
| Phone: | 1300 364 758 |
| Freecall: | |
| Fax: | (02) 8270 2470 |
| TTY: | Not available |
| Address: | Locked Mail Bag 16 KINGSGROVE NSW 2208 |
| Website: | www.seniorscard.nsw.gov.au |
| Email: | info@seniorscard.nsw.gov.au |
Description:
Seniors Card offers discounts to older people, & encourages them to enjoy a healthy, active retirement. Membership is free & is not means or assets-tested. To qualify, you must be a NSW permanent resident, aged 60 or over & work no more than 20 hours/week in a paid job.
Office of Hearing Services (Australian Govt)
| Phone: | 1800 500 726 |
| Freecall: | |
| Fax: | (02) 6289 5443 |
| TTY: | 1800 500 496 |
| Address: | |
| Website: | www.health.gov.au/hearing services |
| Email: | Not available |
Description:
The Office of Hearing Services manages a voucher system that allows eligible pensioners to choose where to get their hearing assessed & arrange for a hearing aid, from (approx) 30 approved hearing aid providers across NSW. Call the Office for more details or visit the website to find a company that accepts vouchers.
Power House Museum
| Phone: | (02) 9217 0111 |
| Freecall: | Not available |
| Fax: | |
| TTY: | Not available |
| Address: | 500 Harris St ULTIMO NSW |
| Website: | www.powerhousemuseum.com |
| Email: | Visit website to lodge an email |
Description:
The Powerhouse Museum has a diverse collection spanning history, science, technology, design, industry, decorative arts, music, transport & space exploration. It has an ongoing program of exhibitions. Entry is free entry for pensioners & Seniors Card holders.
Senior Shopper
| Phone: | 1300 366 265 |
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| Website: | www.seniorshopper.com.au |
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Description:
Senior Shopper is provided in conjunction with the NSW Seniors Card. It can save you time & money by hunting on your behalf for low prices on goods or services which you nominate. If you are a NSW Seniors Card member you automatically quality for Senior Shopper.
State Library (NSW Govt)
| Phone: | (02) 9273 1414 |
| Freecall: | Not available |
| Fax: | (02) 9273 1255 |
| TTY: | (02) 9273 1541 |
| Address: | Macquarie St SYDNEY NSW |
| Website: | www.sl.nsw.gov.au |
| Email: | library@sl.nsw.gov.au |
Description:
The State Library of NSW has a collection of books and other items. Staff are available to help track down old newspapers & photos, & research family history or other interests. Visit the website for more information about the library's collection, & the services it offers.
State Transport Info Line (NSW Govt)
| Phone: | 13 15 00 |
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| TTY: | Not available |
| Address: | |
| Website: | www.131500.info |
| Email: |
Description:
The Transport InfoLine operates from 6 am to 10 pm, & provides up-to-date information on train, bus & ferry services throughout Sydney, Newcastle & Wollongong. It provides advice on fares, timetables, service interruptions & arrangements for special events. Visit the website for assistance in planning a trip on public transport.
Sydney Opera House
| Phone: | (02) 9250 7111 |
| Freecall: | Not available |
| Fax: | |
| TTY: | (02) 9250 7347 |
| Address: | Northern Boardwalk BENELONG PT NSW |
| Website: | www.sydneyoperahouse.com |
| Email: | infodesk@sydneyoperahouse.com |
Description:
The Sydney Opera House has a broad programme of orchestral, opera, theatrical and ballet performances, as well as tours and talks. Pensioner concessions are available for most performances. Visit the website for more information.
Sydney Town Hall
| Phone: | (02) 9265 9189 |
| Freecall: | Not available |
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| Address: | 483 George St SYDNEY NSW 2000 |
| Website: | www.cityofsydney.nsw.gov.au |
| Email: | Not available |
Description:
The City of Sydney holds free lunchtime concerts at the Town Hall, featuring a traditional Pipe Organ. Concerts are held most months (but not all), on various days of the week so visit the website for up-to-date information.
Sydney Visitors Centre - Darling Harbour
| Phone: | (02) 9240 8788 |
| Freecall: | Not available |
| Fax: | |
| TTY: | Not available |
| Address: | 33 Wheat Rd DARLING HARBOUR NSW |
| Website: | www.darlingharbour.com.au |
| Email: | Visit website to lodge an email |
Description:
Sydney Visitor Centres provide a range of information & services on tours & sights, entertainment, accommodation, transport & current events. Visitors can contact a centre before arriving in Sydney to have a Sydney Information Kit posted. Visit the website for more information.
Sydney Visitors Centre - The Rocks
| Phone: | (02) 9240 8788 |
| Freecall: | Not available |
| Fax: | |
| TTY: | Not available |
| Address: | cnr Argyle & Playfair Sts THE ROCKS NSW |
| Website: | www.sydneyvisitorcentre.com |
| Email: | Visit website to lodge an email |
Description:
Sydney Visitor Centres provide a range of information & services on tours & sights, entertainment, accommodation, transport & current events. Visitors can contact a centre before arriving in Sydney to have a Sydney Information Kit posted. Visit the website for more information.
Sydney Water
| Phone: | 13 20 92 |
| Freecall: | 1300 657 657 |
| Fax: | |
| TTY: | Not available |
| Address: | PO Box 53 SYDNEY SOUTH NSW 1235 |
| Website: | www.sydneywater.com.au/YourAccount |
| Email: | Visit website to lodge an email |
Description:
Sydney Water provides drinking water, recycled water, wastewater services & some stormwater services to more than 4 million people in Sydney, Illawarra & the Blue Mountains. The NSW Government funds rebates on water rates for nominated pensioners. Phone for information.
Taronga Zoo
| Phone: | (02) 9969 2777 |
| Freecall: | Not available |
| Fax: | |
| TTY: | Not available |
| Address: | Bradley's Head Rd MOSMAN NSW |
| Website: | www.zoo.nsw.gov.au |
| Email: | tz@zoo.nsw.gov.au |
Description:
Taronga Zoo exhibits animals – including rare & endangered animals. It also emphasises scientific research, conservation & education. Visit the zoo throughout the year, or offer your services as a volunteer guide, animal keeper or administrator. Visit the website for more information.
VisionCare
| Phone: | (02) 9344 4122 |
| Freecall: | 1800 806 851 |
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| Address: | |
| Website: | www.visionaustralia.org.au |
| Email: |
Description:
Western Plains Zoo
| Phone: | (02) 6881 1400 |
| Freecall: | Not available |
| Fax: | (02) 6884 1722 |
| TTY: | Not available |
| Address: | Obley Rd DUBBO NSW 2830 |
| Website: | www.zoo.nsw.gov.au |
| Email: | wpz@zoo.nsw.gov.au |
Description:
Western Plains Zoo provides breeding facilities suited to large, plains-dwelling animals. Th3 open range zoo displays (mainly) grazing animals. Visit the zoo or offer your services as a volunteer guide, animal keeper or administrator. Visit the website for more information.
