Residential Aged Care
Aged & Community Services Australia
| Phone: | (03) 9686 3460 |
| Freecall: | Not available |
| Fax: | (03) 9686 3453 |
| TTY: | Not available |
| Address: | Level One, 36 Albert Road STH MELBOURNE VIC 3205 |
| Website: | http://www.agedcare.asn.au/ |
| Email: | agedcare@vicnet.net.au |
Description:
ACSA is a peak body which represents the community care sector including church-run & not-for-profit services. Community care is the clear preference of most older people. It is a growing industry & will be a significant factor in supporting older people to remain at home.
Aged Care Complaints Resolution Scheme
| Phone: | 1800 550 552 |
| Freecall: | |
| Fax: | |
| TTY: | Not available |
| Address: | GPO Box 9848 Your Capital City |
| Website: | www.health.gov.au |
| Email: | Visit website to send an email. |
Description:
The Aged Care Complaints Resolution Scheme is available to anyone wanting to make a complaint about a Commonwealth-funded aged care service (residential or community care). Either call, or lodge your complaint on-line.
Carers NSW
| Phone: | (02) 9280 4744 |
| Freecall: | 1800 242 636 |
| Fax: | (02) 9280 4755 |
| TTY: | Not available |
| Address: | PO Box 20156 World Square SYDNEY NSW 2002 |
| Website: | www.carersnsw.asn.au |
| Email: | contact@carersnsw.asn.au |
Description:
Carers NSW is an association for people who are caring for a person with a disability, mental illness, chronic condition or who is frail aged. It operates the NSW Commonwealth Carer Resource Centre.
Commonwealth Carelink Centre
| Phone: | |
| Freecall: | 1800 052 222 |
| Fax: | |
| TTY: | 1800 555 677 then ask for 1800 052 222 |
| Address: | |
| Website: | www.commcarelink.health.gov.au |
| Email: |
Description:
Commonwealth Carelink Centres are information centres for older people, people with a disability & their carers. They provide free, confidential information on community care & other services throughout NSW, and nationally. Visit the website for details of your local centre.
Commonwealth Carer Respite Centres
| Phone: | 1800 059 059 |
| Freecall: | |
| Fax: | |
| TTY: | |
| Address: | |
| Website: | www.health.gov.au/internet/wcms/publishing.nsf/content/ageing-carers-crespcloc.htm |
| Email: | Not available |
Description:
Commonwealth Carer Respite Centres provide information on services for carers to assist in caring for an older person at home. Visit the website for more information, including office locations throughout NSW.
Department of Health & Ageing - Aged Care Information Line
| Phone: | 1800 500 853 |
| Freecall: | |
| Fax: | Not available |
| TTY: | |
| Address: | Not available |
| Website: | www.health.gov.au/internet/wcms/publishing.nsf/Content/Aged+care-1 |
| Email: | Not available |
Description:
The Aged Care Information Line will provide free, confidential information on various aged care options including residential care and community care. It will also provide contact details for local Aged Care Assessment Teams.
The Aged Care Rights Service (TARS)
| Phone: | (02) 9281 3600 |
| Freecall: | 1800 424 079 |
| Fax: | (02) 9281 3672 |
| TTY: | Not available |
| Address: | Level 4 418A Elizabeth St SURRY HILLS NSW 2010 |
| Website: | http://www.tars.com.au/ |
| Email: | Visit website to send an email. |
Description:
TARS is a NSW community legal centre that advocates for residents of hostels, nursing homes & retirement villages, & for older people with in-home care. It gives information on the cost of entering an aged care facility & advice on retirement village contracts. Advice is confidential.
